Themes & Expectations

Themes & Expectations

For each theme, a list of services and technologies has been defined.

These lists are not exhaustive. They have been identified by the AP-HP and CHU of Nantes as stepping stones for them to lean towards more innovative, precursor and adaptive methods.

The implementation of continuous innovation management must support all initiatives in a long-term strategy.

Theme 1: Patient Experience

Needs

  • Enabling patients to stay at home and developing new remote relationships between patients and the hospital
    • Promoting prevention / self care
    • Offering remote patient monitoring
    • Developing patient-physicians relationships
  • Improving hospital access
    • Making hospital easily reachable, with multichannel access at any time
    • Improving physical reception and patient orientation from home to the hospital while guaranteeing its safety
  • Improving the fluidity of care pathways between healthcare providers
    • Mastering the programming of the care pathway
    • Simplifying patients administrative process
    • Improving the care pathway efficiency (waiting times)
  • Empowering patients and carers
    • Providing visibility / explaining the care pathway at any time
    • Positioning patients as actors of their own health
    • Improving data transparency from the hospital
    • Allowing patients to access their own health data (reading / writing)
    • Positioning patients’ relatives as true partners of care
  • Ensuring data security and traceability during the whole care pathway
  • Supporting each patient individually

Inspiring technologies

  • Internet Of Things (IOT)
  • Strong authenfication
  • Chat bot
  • Serious game
  • Biometrics
  • Geolocation In Real Time
  • Virtual Reality (VR) / Augmented Reality (AR)
  • Personalized advice on the care pathway
  • Telemonitoring
  • Welcome Robot

Theme 2: Healthcare Professional Experience

Needs

  • Systematizing the 4P medicine: Personalized, Predictive, Preventive, Participatory
    • Developing new diagnostic techniques and disruptive treatments
    • Improving more specifically operating rooms efficiency and acute care
    • Accessing and giving access to medical expertise, inside or outside the hospital
  • Focusing healthcare practitioners on patient care
    • Minimizing practitioners’ useless movements
    • Capturing real time information, improving quick information gathering, simplifying access to useful information
    • Facilitating contacts with other physicians involved in the patient care pathway
  • Customizing and streamlining contacts with physicians referring patients to hospitals
  • Improving the quality of life, the well-being in the workspace as well as friendly day-to-day interactions between professionals / departments
  • Monitoring organizations and patient care pathways
    • Developing control towers
    • Improving organizations, resources and jobs management
  • Enhancing teaching and developing digital workspaces: nurture, connect, crunch, analyzeand open data
  • Reinventing professionals pathways : doctors (man-machine collaboration), nursing staff, students, researchers
  • Facilitating research activities
  • Improving employer branding / promoting a more attractive hospital for healthcare professionals

Inspiring technologies

  • Interoperability Plateform / webservice
  • Electronic medical records enhancing physical mobility
  • Network sharing
  • 3D/4D Printing
  • E-cohorts & Recherche
  • Cloud Computing
  • Speech Recognition / bot
  • Knowledge platform
  • Single Sign-On (SSO) / Software as a Service (SaaS)
  • Health data warehouse
  • Robotic systems for surgery / blood sampling
  • Robotic Process Automation (RPA) / Chatbot / Robot companion
  • Image-assisted surgery / GPS navigator
  • Virtual reality (VR)
  • Artificial Intelligence (AI)
  • Contactless care
  • Collaborative tools
  • Decision support tools, clinical support
  • B2B geolocation
  • Massive Open Online Course (MOOC)
  • Virtual simulation

Theme 3: Smart Hospitals

Needs

  • Designing a modular and easily-upgradeable building adapting to change:  healthcare needs evolution, unexpected events, disruptive technologies
  • Building a sustainable hospital: eco-friendly design and regulation, self-sufficient, socially responsible
  • Promoting excellent hotel-quality services
    • Adapting accommodation to short stays
    • Occupying and explaining waiting times
    • Strengthening concierge services culture
    • Staying connected with the outside world everywhere in the hospital
    • Bringing city services into the hospital
    • Creating a city – hospital continuum
    • Customizing spaces
  • Designing a smart and secure building
    • Developing interactions between buildings and people / equipment
    • Synchronizing the patient information system with the building’s information system to develop smart functionalities
    • Implementing a safety prevention system for people and equipment
  • Developing logistics automation
    • Developing automated guided vehicle systems for products, equipment and supplies
    • Geolocating personal belongings, equipment and people while respecting privacy; reducing inventories
    • Automating workloads (including patients)

Inspiring technologies

  • Air filtering
  • Transportation lighting / intelligent lighting
  • Energy storage
  • Digital Twins
  • Noise reduction
  • Solar panels
  • Temperature control
  • Building maintenance
  • Building Management System (BMS)
  • Tracking
  • Automatic Guided Vehicles (AGV) / Autonomous Intelligent Vehicle (AIV)
  • Control tower
  • Blockchain
  • Cobotics

Theme 4: Data / Infrastructure / Network

Needs

  • Deploying a unique, interoperable, interconnected and secure software network
  • Defining standards and norms
  • Giving access to real-time information
  • Building new communication channels between healthcare providers
  • Developing interaction between the hospital and its environment: transportation, university, research lab
  • Promoting digital security
  • Developing mobility

Inspiring technologies

  • Cloud
  • Drones
  • Interoperability Solution
  • Beacons
  • Geolocation
  • Bring Your Own Device (BYOD)
  • Flow management
  • Machine-to-machine (M2M) via low bandwidth network & Ultra Narrow Band (UNB)
  • Open Data
  • Internet Of Things (IOT) platform
  • Big Data
  • Fiber / 5G / LiFi

Theme 5: Innovation Management

Needs

  • Being able to anticipate technological shifts and conducting a continuous technology sourcing
  • Thinking the hospital as an innovation laboratory
  • Ensuring permanent hospitals adaptation and monitoring change
  • Co-designing innovation as part of a complex ecosystem involving patients, health professionals and partners